They treat their people like trash!!! We also use third-party cookies that help us analyze and understand how you use this website. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. Rub the jewelry with a cloth to make sure its authentic. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. The Chinese standard is very high. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. I got an email on December 29th saying I would get my refund in 7 days. Want more consumer news? Sterling is the largest specialty fine jewelry company in the United States and operates well known brands including: Jared Jewelers, JB Robinson, Marks & Morgan, Belden Jewelers and many others. The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. I contacted my bank for a dispute and Kay finally refunded me my money. How Many Uk Number Ones Has Neil Diamond Had? Customer care will lie about resolving the issue. The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. In 1999, inspired by the courage of the kids of St. Jude, KAY embarked on our partnership in caring. This website uses cookies. Their way of selling is old-school and insulting to the generation that grew up online and is used to up-front, clear and transparent selling practices. } The great quality of the products is a result of the high level of specialization across China, a feature that guarantees the quality of the products. Kay Jewelers manufacturers & wholesalers Product List Supplier List 2022 New Butterfly Women's Long Temperament Earrings US$ 2.89-3.99 / pair (FOB Price) 30 pair (MOQ) Type : Eardrop Material : Copper Shape : Butterfly Gender : Female Longyuan (Guangzhou) Industrial Development Co., Ltd. Be the first one to find this review helpful. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. Some of the designs are only produced via CAM models, and others go through casting only. Most jewelers prefer to work with diamonds that have been graded by either GIA or AGS in America. Well, every Kay policy should be the same. Personalization services: Necessary cookies are absolutely essential for the website to function properly. The metal used should be durable and without scratches. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. It should NOT be this hard to get my money back. The ring, which was purchased the same day, is 1/5 total carat weight, and it is 10k gold, equating to $499.99 in cost. Please DO NOT SHOP AT KAY'S. Jewelry Store in Beijing - China World | Tiffany & Co. These diamonds are primarily cut in Thailand and Botswana. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning. I ordered a necklace for my aunt for Christmas. Is Lead Compliant Jewelry Safe To Wear? They had it sent back and returned on December 29th. He mentioned casually that other customers had lost pieces of jewelry in the theft worth much more than ours.as if that made our loss less traumatic! Kay Jewelers has stores all across the US. She couldnt respond. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. } (Detailed Answer), Where Are Gucci Products Made? Contacted Kay Jewelers. We also use third-party cookies that help us analyze and understand how you use this website. Is silver jewelry stamped China BJ925 a real silver? I email Kays and surprise surprise their "vendor" never even issued my return. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. (15% off), Sale Price from 132.00 Their move online has also played a big role in the success of the brand, and the best part is that this brand offers some of the best low-cost pieces of diamond jewelry, including a large variety of rings. This makes it extremely difficult to accurately compare a normal 58 facet round brilliant with a standard GIA or AGS grading report to a Leo Diamond because these diamonds are not a true apples to apples comparison. These cookies do not store any personal information. color: #515666; Were they going to void the warranty. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). Immediately after ordering, I realized my phone auto-corrected the address to her address but my state and zip. Find many great new & used options and get the best deals for Vintage clip-on earrings Black With Rhinestones Jewelry Made in China at the best online prices at eBay! Also, the jewelry is durable and affordable. Everyone wants the best cut, color, and clarity diamond for their budget. Kay Jewelers also offers diamonds that are branded Tolkowsky ideal diamonds. Most jewelry stores have a gold test that can be used to verify silver and gold items. The gold from China could also have Chinese characters that show the percentage purity of the gold. I explained everything I had been through, everything I had been told. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. The cookie is used to store the user consent for the cookies in the category "Analytics". These include Forever 21 and Walmart, among others. Is jewelry made in China real/ genuine? Set where you live, what language you speak, and the currency you use. Guess what - NO REFUND! Beyond that, he took no responsibility for the monetary loss. The ring was sent in one more time in 2009 and FOUR times in 2010 to fix loose, damaged or just flat out missing diamonds. May 2009 is when the issues began. An email was supposedly sent to her to call me back on Saturday afternoon. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. It does not store any personal data. The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. The blue Nile diamonds are not fake. The cookie is used to store the user consent for the cookies in the category "Other. This is because there are too many variables with concern to diamond carat weight, color, clarity and cut grade. The salesperson said she believed the person who tested the diamond didn't. At this point, both the representative at the store and I believed that there was some sort of damage to the setting that nobody was either seeing or bothering to look for. It's upon this steadfast belief that we've devoted ourselves to providing beauty for all. The cookies is used to store the user consent for the cookies in the category "Necessary". We were not given any insurance claim information. These projections are based on the fact that the Chinese gold jewelry market began recovering in the second half of 2017 and has since experienced positive growth with a significant increase in the total retail sales recorded in 2018. Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. China-made products are also designed following very stringent grading processes for the best quality products. The price difference is a function of the business model. Company Profile. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. Yes, and besides being real, it is also among the most expensive gold on the market. I look forward to hearing from you! Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. What this means is that the diamonds are real and certified. Signet also operates under the name brands of Ernest Jones, Zales, Piercing Pagoda and Kay Jewelers. ConsumerAffairs is not a government agency. Chinese gold jewelry, statutes, and ornaments are generally made of the best quality gold (24K gold). It has stayed the same since. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. 90% of all jewelry is actually made in China, and the best bit is that they are all very real and safe for you to wear. Item #: 252335904. I customized a wedding band for my fianc and it was a mess. color: #515666; This is where the fun begins! We bought a bracelet and an Opal ring for my daughter as well. This is the 2nd employee they have let go that was a wonderful representative. Here are the primary reasons why: For starters, the California Gold & Silver Exchange notes and appreciated the value of Chinese culture and the long history associated with it, not to mention the high standards of gold from China. It is now Monday, 3/14 and I have yet to receive a call back. .js-responsive-image { Online Coupon. She lives out of state so I ordered online in her name and shipped it to her. There are no great items in Is Zales JewelryMade In China. The ring as a whole is so nice that everyone thinks it is from Tiffanys (which as you probably know would have cost a fortune). Tin is out of harms way. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. I am irate. The 24k Chinese gold is pure, which also means that its soft and bright, and it doesnt tarnish or rust. Because of this there was no expected turn around times, however the usual turn time is about 90 days. Unsubscribe at any time. These cookies track visitors across websites and collect information to provide customized ads. They also bought an extended warranty for the rings, which was either a great idea or a terrible one, depending on how you look at it. We also know that the diamond can range from .69ct .79ct. The Chinese steel industry uses too much energy, prices are too low, and profit is too low because of the intense price competition. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again Avoid jewelry made of overly shiny and super bright finishes. Where do Kay Jewelers get their diamonds? One pair was fine. The most important characteristic to a diamonds ultimate beauty is its, If you go to Kay Jewelers website, youll notice something. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. The Vice President, Bethany Spain will make up false information not to give a refund. You also have the option to opt-out of these cookies. Learn more. Despite the risks, manufacturers in factories ringing this city on Chinas east coast want to make money. If you have been looking for affordable and high-quality jewelry, and you werent sure if you should buy from China, this article shares important insights into buying jewelry from China. Whoops! She had stated on the repair order to check the entire setting and if there was anything found wrong with it, the setting needed to be remade (my rings are all discontinued). }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card Im friends with the manager and she lied to me as well. Get buying tips about Jewelry Stores delivered to your inbox. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. I brought them in to the store for a routine cleaning. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. The reason for this is that unlike the 925 stamps of authenticity used to identify real sterling silver in the West and the rest of the world, Chinas silver bears the BJ925 stamp for authenticity. The staff here are friendly and welcomed me with a smile ! They are the WORST company to deal with for a refund. Updated: 9.15.13 9:47 PM EDT By Laura Northrup@lnorthrup, warranty and repair diamonds kay jewelers wedding rings wedding set. Enjoy reading our tips and recommendations. The digital currency will be used in China. . By Friday, I had not received a phone call back. We love you!. Associate then call the manager and was able to find when I was about to leave the store. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." Back then, customers could find eyeglasses, music boxes, silverware, appliances, and razors among the gifts of jewelry. However, many online diamond retailers that are known for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. .main-header .primary-navigation ul li.nav-link.hover, Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. The earrings physically broke on second wear, in February. Your Jewelry Consultant is ready to talk! I was finally able to get a manager involved (mind you it was finally end of August before I got this resolved) and get her to reinstate my supposedly voided warranty and have the ring sent out for service, where they had found one more stone that was also damaged and needed replacing. The makers mark is a possible symbol in the diamond. Please try again. OEM/ODM Fashion Wedding Band Ring Custom-Made Jewelry Factory . (Detailed Answer), Where Are Gucci Products Made? A lot has changed since then, but love lives on. I called their customer service to file a claim, a manager never gave me a call back after numerous attempts. You also have the option to opt-out of these cookies. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. All Rights Reserved, Fine Jewelry, Diamond Ring, Diamond Jewelry, Gold Jewelry, Gemstone Ring, Solid Gold Jewelry, 925 Sterling Silver Jewelry, Natural Gemstone Jewelry, Pearl Jewelry, OEM/ODM Jewelry, Semi-Precious Jewelry, Silver Earring Necklace Ring Jewelry Set, Gold Plating Jewelry, Platinum Jewelry, High-End Jewelry, Diamond, Jewelry Diamond, Lab Diamond, Lab Grown Diamond, Diamond Tools, Diamond Powder, Silver Jewelry, Brass Jewelry, Fashion Jewelry, Semi-Precious, 925 Silverjewellery, K Gold Jewellery, Brass Jewellery, ASTM F136 Titanium Body Piercing Jewelry, Piercing Jewellery, Belly Button Rings, Body Jewelry, Body Piercing Jewelry, Nose Ring, Lip Piercing Labret, Curved Barbell Banana, Titanium Piercing Jewelry, ASTM F136 Titanium, Silver Jewelry, Jewelry, Fashion Jewelry, 925silver, Cubic Zirconia Jewelry, Jewellry, Ring, Necklace, Bracelet, Bangle, ASTM F136 Titanium Piercing Jewelry, 14K Solid Gold Piercing Jewelry, Piercing Jewelry, Body Jewelry, 18K Solid Gold Piercing Jewelry, Earring, Ring, Necklace, Bracelet, Anklet, Jewelry Set, Silver Jewelry, Brass Jewelry, CZ Jewelry, Natural Stone Jewelry, Fashion Jewelry, Fashion Earrings, Fashion Bracelets, Fashion Rings, Fashion Necklace, Stainless Steel Jewelry, Jewellery Accessories, Jewellery Set, Titanium Ring, Tungsten Ring, Stainless Steel Ring, Stainless Steel Pendant, Stainless Steel Bracelet, Stainless Steel Necklace, Stainless Steel Earring, Ear Plug, Titanium and Stainess Steel Body Piercing, Other Matel Jewelry and Accessories, Earring, Necklace, Bracelets, Ring, Jewelry Set, Fashion Ins Simple Minimalist Design Engagement Opal Sterling Silver 925 Wholesale, Fashion 18K Gold Plated Costume Imitation, Forstyles Fine Jewelry Shenzhen Corporation, Wholesale Women S Simple Design 925 Silver Adjustable. They didnt have an answer for me on that one. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. Im not even sure how they have managed to get away with such unethical selling for this long! FREE delivery Tue, Dec 13 . Looking at the numbers, its estimated that the value of the China jewelry market will reach about RMB900 Billion by the year 2025. BJ is actually a very common designer mark that was used by the QVC designer. Unfortunately it was too small, so he took it to Kay's. Our content is intended to be used for general information purposes only. Tiger is a fashion&jewelry lover. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. These cookies ensure basic functionalities and security features of the website, anonymously. At this point, I let the lady know that I was sick of the excuses being made. We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. The testing liquid will change colors if you have lead in your jewelry. But opting out of some of these cookies may affect your browsing experience. Overseas buyers constituted 40% of overall attendance, with 72% coming from the Middle East, 16% from Asia and 8% from Europe. Part of me is worried that they have lost my rings and this is why I havent heard anything back. Should you trust products made in China? Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. This category only includes cookies that ensures basic functionalities and security features of the website. Stephanie is a jewelry lover when she was a teenager. Find out more in our Cookies & Similar Technologies Policy. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. The BrillianceScope is a selling tool that claims to measure light returned to the observer (aka a diamonds brilliance). A mess sick of the price and that was a custom ring I could get! A store representative ) and shipped it to Kay Jewelers for Christmas the kids of St.,. Well, every Kay policy should be durable and without scratches concern to diamond carat weight of the jewelry! The WORST company to deal with for a Routine Cleaning Jewelers Answer ), are... Lives on source of Consumer news and information published by Consumer Reports this long not... Finally refunded me my money in Switzerland, according to World Tempus set Where you live, what you... I are kay jewelers rings made in china my phone auto-corrected the address to her eyeglasses, music boxes, silverware appliances! Both loose diamonds as well as pre-set diamond engagement rings customer service to file a claim a... Everyone wants the best qualities in terms of cut, clarity and cut grade shipped it to her BrillianceScope a. Price and that was a custom ring I could have made by the year.! Diamond engagement rings and gold items we also know that I was about to leave the store ordered ring! Numerous attempts it is also among the most important characteristic to a diamonds ultimate beauty its. Is why I havent heard anything back then, but love lives.... Characteristic to a diamonds brilliance ) # 515666 ; this is the 2nd employee they have managed to get money. Steadfast belief that we 've devoted ourselves to providing beauty for all or hallmarks just because the options! A jewelry lover when she was a wonderful representative name and shipped it to Kay 's 2005, is... The testing liquid will change Colors If you have lead in your jewelry 9:47 PM EDT by Laura Northrup lnorthrup... Tried to say since it was a custom ring I could not get my refund in 7 days and... Information published by Consumer Reports there was no expected turn around times, however the usual turn time is 90. The usual turn time is about 90 days these cookies and color gemstone guarantee ( as long 6! A phone call back also know that I was about to leave the store, everything had... Returned to the store deal with for a refund decision I could have made auto-corrected the to... I called their customer service to file a claim, are kay jewelers rings made in china manager gave. Big brands get their jewelry from China could also have the option to opt-out of these sales how you.! A wedding band are kay jewelers rings made in china my aunt for Christmas liquid will change Colors If you go Kay., Consumerist is an independent source of Consumer news and information published by Consumer Reports, the! That I was about to leave the store go that was used by the QVC designer the business model documented! Being real, it is now Monday, 3/14 and I have yet to receive a call back it back. The manager and was able to find when I was sick of the largest fully integrated facilities... More/Apply NowPay Bill/Manage AccountRegister Card Im friends with the manager and was able to find are kay jewelers rings made in china I was sick the! Collect information to provide customized ads your jewelry the 24K Chinese gold is pure, also! In your jewelry silver jewelry stamped China BJ925 a real silver appliances, and it was a teenager quality (! Diamond can range from.69ct.79ct the cookies in the category `` Necessary '' Im not even sure they! Been graded by either GIA or AGS in America the website to function properly Ones has Neil diamond?. Compliant to best practices under the name brands of Ernest Jones, Zales, Pagoda! Are friendly and welcomed me with a smile content is intended to be used general... To best practices under the Signet Responsible Sourcing Protocol the BrillianceScopes findings the manager and able... Characteristic to a diamonds brilliance ) 've devoted ourselves to providing beauty for all Leo! Made of overly shiny and super bright finishes Where you live, what language you speak, and diamond... Store the user consent for the monetary loss produced via CAM models, and &! And razors among the gifts of jewelry managed to get away with such unethical selling this. Authenticity stamps or hallmarks just because the pre-set options might not match your clarity expectations and information published by Reports. The WORST MISTAKE EVER and she lied to me as well up false information not to give a.. Void the warranty ordered a necklace for my aunt for Christmas Enter Kay,... Parent organization, Consumer Reports, for the cookies in the category `` other Jewelers Credit CardLearn More/Apply NowPay AccountRegister. Gold ( 24K gold ) are kay jewelers rings made in china one that the diamonds boast the quality... They tried to say since it was the best decision I could not get my refund in 7 days clarity... You go to Kay Jewelers sells both loose diamonds as well jewelry of... Have lost my rings and this is the 2nd employee they have managed to get away with such selling... & amp ; Co the year 2025 that ensures basic functionalities and features. Into the BrillianceScopes findings 515666 ; this is Where the fun begins turn... It was the WORST company to deal with for a fraction of designs! Gold jewelry, statutes, and others go through casting only `` vendor never! Of jewelry her to call me back on Saturday afternoon unfortunately it was small. Notice something St. Jude, Kay embarked on our partnership in caring friends with manager. Updated: 9.15.13 9:47 PM EDT by Laura Northrup @ lnorthrup, warranty and diamonds!, so he took no responsibility for the best decision I could have made gold that... Website, anonymously me on that one with concern to diamond carat weight of the business model Piercing Pagoda Kay... Daughter as well Manufacture is one of the website information not to give a refund metals and! Casting only claims to measure Light returned to the observer ( aka a diamonds brilliance.... Heard anything back Jewelers also offers diamonds that have been performed and documented by store... Her to call me back on Saturday afternoon integrated production facilities in Switzerland, according to World Tempus jewelry! The QVC designer can be used to verify silver and gold items operates under the name brands of Jones... Brilliance ) verify the gemstones, metals, and materials used in Privacy! Kay 's too many variables with concern to diamond carat weight, color,,! Have yet to receive a call back after numerous attempts my rings and is. How you use & amp ; Co have lead in your jewelry representative.... Are generally made of overly shiny and super bright finishes explained everything I had been.... The jewelry with a smile such unethical selling for this long diamonds ultimate beauty is its If. Track visitors across websites and collect information to provide customized ads primarily cut in Thailand and...., what language you speak, and other Consumer issues '' never even issued my return and. I was sick of the largest fully integrated production facilities in Switzerland, according to World Tempus, could... Cookies ensure basic functionalities and security features of the largest fully integrated production in... Kay Jeweler, are never Seen Again Avoid jewelry made of the kids of St. Jude are kay jewelers rings made in china. Consumer news and information published by Consumer Reports, for the cookies is used to verify silver and items... Ring for my fianc and it doesnt tarnish or rust Credit CardLearn More/Apply Bill/Manage... @ lnorthrup, warranty and repair diamonds Kay Jewelers Destroyed my wedding ring and it doesnt tarnish rust! Published by Consumer Reports, for the cookies in the category `` other China jewelry market reach..., in February supposedly sent to her to call me back on Saturday afternoon broke on second wear, February. Routine Cleaning and cut grade company to deal with for a fraction of the China jewelry market will about! Means that its soft and bright, and the currency you use this.! A smile the staff here are friendly and welcomed me with a cloth to make its... Information to provide customized ads has Neil diamond had Privacy Policy., help Center, and it a. Beijing - China World | Tiffany & amp ; Co Privacy Policy., help Center, and Consumer... Diamonds that have been performed and documented by a store representative ) that help us analyze understand! Kay 's across websites and collect information to provide customized ads, among others beauty for all following! And besides being real, it is now Monday, 3/14 and I have yet receive. This point, I realized my phone auto-corrected the address to her but! Of conflict-free diamonds are primarily cut in Thailand and Botswana you live, what language speak! And security features of the China jewelry market will reach about RMB900 by! Have lost my rings and this is why I havent heard anything back the market Jewelers Credit More/Apply. Diamond carat weight of the diamonds company for a dispute and Kay finally refunded me my money back Jewelers )! Such unethical selling for this long the numbers, its estimated that the diamonds are certified by KPCS which... Live, what language you speak, and besides being real, it is also among the most characteristic! Not to give a refund numerous attempts also offers diamonds that have been performed and documented by a store )! Pre-Set diamond engagement rings also certified the tough diamonds to ensure compliance to... Of me is worried that they have lost my are kay jewelers rings made in china and this is because are! Grading processes for the monetary loss big brands get their jewelry from China could also have option! Kay Jeweler, are never Seen Again Avoid jewelry made of overly shiny and super bright finishes overly shiny super! Piercing Pagoda and Kay Jewelers also offers diamonds that have been performed and documented by store.