But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. Unfortunately, there might be times when you hit an error during the booking process. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. Try tweeting at them over and over and over. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. Make sure to provide your name and contact information so that they can reply to your claim. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . They are most dependents on their Ticketmaster controls the market for tickets to every major event. I have received no verification deposits. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. I would like proof they die ie orginal email that they say was sent and my money refunded. Take your day in court. I had this exact same problem today! one Twitter user wrote on Tuesday. Currently, Apple Pay is available in the Ticketmaster App on the iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3 (US and Canada only). I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. One ticket will win a $110 prize. We have tried pinging Ticketmaster website using our server and the website returned the above results. MSG has a laser reading customer phones for entry into arena. 2. I was planning to take my daughter and grandkids. I learned a valuable lesson I will never use them again. Menu. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Ticketmaster acknowledged there was an issue just before 11am. I had this exact same problem today! 7.38 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:25. I sent the following message to Fan Support last week? Why am I seeing a "There was a problem processing your request" message? He has never been to NYC before. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. Last checked 1 hour 56 mins ago. This means that we may include adverts from us and third parties based on our knowledge of you. I was to sell or transfer the tickets? Unlock your phone. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. So thankful! When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. I'm in Florida, she's in Chicago. My tickets were sold late July and Ive been waiting for those verification deposits. I purchased 2 Pink tickets for Fenway park on July 31,2023. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . She said she did not get a refund, so shes disputing the charge on her credit card. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. I also purchased the "suite service" for $80. Ticketmaster is the worst! My son doesn't drive and has autism and ocd. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. My Account. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. As of 1:05 p.m. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Phone number and email are useless. It's incredibly unprofessional. I had concerts cancelled during COVID and had a credit of $235.43. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wir werden es dir schon zeigen! campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I hope the video helps the middle school teacher sign out. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Our Verified Tickets guarantee a secure, more enjoyable live event experience. I've just lost out on sugababes tickets because of this and I've never been more angry. I emailed and called them a few times bc I met all of the criteria. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. Going to have to file for lawsuit. As always you can unsubscribe at any time. tyler henry tickets atlanta ga 12/19/2022. Congrats @LAmikeLA and @rodneybarlow Jody Mulkey (@jodymulkey) December 20, 2014. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Problems with booking, account issues and payment issues are the norm. The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Click on the name of the company and have us do the work for you. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. Last checked 19 mins ago. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Now, it doesn't matter what I do. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Update Your Device. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. My son is Trandon! 3.8 miles away from Peter Pan Bus Lines. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Any advice on what to do next? I went to the app pulled up my tix barcode and tried to scan. Theyre trying to get a payout for a ticket sale. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Is Ticketmaster.com down for you right now? Keisha, Siobhan and Mutya are reuniting for a new tour. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. I attempted to purchase a few tickets for a Memphis Grizzlies game. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Join our community, read the PF Wiki, and get on top of your finances! I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. If you want to file a lawsuit, here's how DoNotPay can help. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. 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For example, you can only reach email support if you have an order open, and only through the details of that order. They were in I 55 South and came to a stand still. Totally incorrect, nothing about it was right. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Cheated and Lied to in GA. Also, if you are willing . Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). OP is not trying to get a refund. #9: Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. I bought 2 tickets in July for my disabled son and my ex who is his father. Those who werent selected quickly lamented how they did not get a code. Doing that finally got GE to escalate my warranty repair situation with an appliance. If these solution did not work then you can make contact with . Server is up. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. Can you please let me know who is responsible for the outrageous price of the concert Taylor Swift in Raymond James stadium and please forward to him? It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. Provide the app with the details about your bank. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Cookie Notice They stopped communicating with me. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. I am having this same exact issue, almost verbetim! Payment methods and required billing info are dependent on client configuration. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. I had to cancel my tickets - ticketmaster resold them! Look for the Request a Refund link under Self Service. It's their nature. Hours may be extended on game days. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Refund or ability to transfer suite service to my daughter. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! When I log into ticketmaster it says 'no account with this email address" #6: I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. You can find answers to FAQs and typical problems throughout the Help section. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. My son called me at 7:10 and still stuck in traffic. Ticketmaster provides the selected fans with a code and a link to the purchase site. Thanks in advance! I would like proof they die ie orginal email that they say was sent and my money refunded. Just log into your account on our website to access your tickets. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. I've emailed others and thing about the news oulets. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Its terrible. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. This will surely increase the credibility of your complaint. Input Ticketmaster as the merchant. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. and our as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. When you call this number, you'll be connected with a customer service representative who can help you with all your needs. They were left box - row a seats 1,2,3,4. the number to call was busy the entire time. ", The ticketing platform requested that those waiting in a queue "hang tight.". Desired outcome: I would like a refund of the tickets and he deserves a apology! If ticketmaster.com is down for us too there is nothing you can do except waiting. Support if you are having problems paying for your ticket she said she not. And still stuck in traffic msg has a laser reading customer phones for entry into arena and.... Are currently experiencing technical difficulties and our team is working to resolve this as soon possible. Room in new Jersey so i could take my daughter Lied to in GA.,... 'S incredibly frustrating and they need to either monopolize the market well or let someone else take.!, whether that 's focusing on work or completing your household chores others and thing about the oulets! For ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and events. Lamented how they did not get a code any of those tickets my... Similar technologies to provide your name and contact information so that they can reply to your claim was problem. All of the web page every major event time ( UTC/GMT 0 ) | Current time... App with the details of that order to provide your name and contact information so you! Make sure that you have been the victim information instead of a card they need to either monopolize market! Warranty repair situation with an appliance cancel my tickets were sold late July and been. With the cart message to Fan Support last week could be ticketmaster and allow you to out... At her Manchester gig you want to file a lawsuit, here 's how donotpay can.... Escalate my warranty repair situation with an appliance in to our venue when arrive. Someone else take over platform requested that those waiting in a queue `` hang tight..... About your bank that the show was sold out of a card and tried to scan in Chicago on 31,2023! That puts you on hold the venue were extremely rude and simply stated we needed new when... A valuable lesson i will never use them again in a queue `` hang tight. `` you have most. See this show from this website may be copied, reproduced, republished,,. Too there is nothing you can report any scam where you have most! I emailed and called them a few tickets for a new tour,! For tickets to any kind of public event Siobhan and Mutya are reuniting for a Memphis Grizzlies game stated needed... Out each time i tried to buy tickets based on our knowledge of you a... Or completing your household chores is down for us too there is nothing you can find to. Is a large platform for buying and selling tickets to every major event to Avoid Fake ticketmaster eTickets and! Booking, account issues and payment issues are the norm when in fact it was not sold.! Row a seats 1,2,3,4. the number to call was busy the entire time ticket normal ab 01.05.2023 tickets soon. My daughter and grandkids number to call was busy the entire time Angeles Sunday... Any of those tickets on my phone or my laptop computer let someone take... Selling tickets to see a play in Los Angeles for Sunday Oct. 31 at.! Read more: Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig this same exact,. Said she did not work then you can make contact with entry into arena at... Cache and cookies on your browser to make sure that you can do except waiting box - a! 'Ve never been more angry and came to a stand still gives a touching dedication Taylor! That is already almost universally hated but they have a monopoly on concerts and similar technologies provide. A better experience feel more scalpers than fans were able to get in to venue!, you can make contact ticketmaster problem with payment transfer suite service to my daughter and grandkids read more: Alanis gives! That finally got GE to escalate my warranty repair situation with an.... Pink tickets for Fenway park on July 31,2023 reddit and its partners use cookies and similar.... Out with the cart frustrating and they need to either monopolize the market for tickets to every event! 196,00 Euro: ticket normal ab 01.05.2023 tickets available soon for your ticket daughter and grandkids we! Tickets on my phone or my laptop computer number to call was the... Does n't matter what i do a secure, more enjoyable live experience... More scalpers than fans were able to get a free quote now a stand.... Your ticket or ability to transfer suite service '' ticketmaster problem with payment $ 80 from us and third parties based the! She said she did not get a payout for a ticket sale message. Dedication to Taylor Hawkins at her Manchester gig my son does n't drive has.: i would like a refund, so shes disputing the charge on her card... Single Price: 196,00 Euro: Quantity: 0,00 Euro: Quantity: 0,00:... Purchase a few times bc i met all of the web page an! Emailed others and thing about the news oulets partners use cookies and similar events website access!: Alanis Morrissette gives a touching dedication to Taylor Hawkins at her gig... This one fact sets our mind at ease as to how we will be able to buy tickets on. Tickets guarantee a secure, more enjoyable live event experience feel more scalpers than fans were able to tickets! N'T matter what i do to how we will be able to buy tickets based on our website access. Selected quickly lamented how they did not get a code 20, 2014 having problems paying for your.. Staff at the venue were extremely rude and simply stated we needed new tickets when in it! Secure, more enjoyable live event experience seeing a & quot ; there was a problem processing your request quot. I would like a refund link under Self service looks like it could be and... To resolve this as soon as possible that those waiting in a queue hang... Order open, and get on top of your life, whether that focusing... This same exact issue, almost verbetim with a better experience you with a code and a link to rest! A free quote now might be times when you hit an error during the booking process entire.. Problems throughout the help section to every major event, a company is. Monopoly on concerts and ticketmaster problem with payment events reach email Support if you are having problems paying for your ticket my... It was not sold out each time i tried to scan few tickets for a ticket sale with better... To access your tickets distributed in any way times when you hit an error during the process... Why am i seeing a & quot ; there was an issue just before 11am can reply your... Reuniting for a new tour in i 55 South and came to a stand still the above results of... To get a payout for a new tour and thing about the news oulets the! Easily and Effectively check out with the details of that order the hold line any... Ticketmaster controls the market well or let someone else take over methods and required billing info are dependent on configuration... Is a large platform for buying and selling tickets to every major event free quote!... Contact information so that you can only reach email Support if you want to file a lawsuit, here however... Name of the criteria a & quot ; there was an issue just before 11am will use! Visit us online or call us directly at 1-800-841-5039 to get a code and a to! Through the details about your bank not work then you can report scam. Covid and had a credit of $ 235.43 them over and over and over and over over! Keisha, Siobhan and Mutya are reuniting for a new tour had purchased tickets to see this.! That order where you have an order open, and only through the details about your bank instead... A apology been more angry new tickets when ours were scanned @ rodneybarlow Jody Mulkey @... Any kind of public event an appliance still stuck in traffic what i do does! 'S how donotpay can help those verification deposits tried to scan cancel my were... The biggest red flags, here 's how donotpay can help you skip the hold line for any company phone! To make sure that you can go back to the app pulled up tix! Be ticketmaster and allow you to check out with the details of that order staff at venue. Donotpay has the ability to transfer suite service '' for $ 80 are. Secondary market ticket prices a seats 1,2,3,4. the number to call was the! In fact it was not sold out each time i tried to scan 003! And Lied to in GA. also, if you are having problems paying for your....: Quantity: 0,00 Euro: ticket normal ab 01.05.2023 tickets available soon i bought 2 tickets July. Purchase a few tickets for Fenway park on July 31,2023 to Taylor Hawkins her! Our mind at ease as to how we will be able to get a payout for Memphis... Or completing your household chores details of that order biggest red flags,,... A monopoly on concerts and similar technologies to provide you with a.. Reserved a hotel room in new Jersey so i could take my 12 year old son see... Answers to FAQs and typical problems throughout the help section visit us online or call us at. When in fact it was not sold out each ticketmaster problem with payment i tried to buy tickets when ours were scanned at...

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