If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. Spend/saving amount is per booking based on the total price and code must be applied on the extras page. Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Booking Conditionsapply. Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? You can call our On Holiday Support team and we can advise you on what's best to do. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. Please be patient if this happens. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. If you have As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. You can find out more information on our delayed, damaged or lost luggage page. Drift: Best Sales Chatbot. I've booked through a travel agent - how can I amend my booking? Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. What will the check-in and check-out times for my hotel be? Balearic Islands (Ibiza, Majorca and Menorca), Canary Islands (Fuerteventura, Gran Canaria, Lanzarote and Tenerife), Mainland Spain (excluding Alicante Airport), The Foreign, Commonwealth and Development Office (FCDO), Global Sustainable Tourism Council (GSTC). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally. Also, easyJet and OpenAirlines partnered under which easyJet has begun using Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. When free child places sell out, the current child price will apply. This is because not all hotels are able to accept groups of more than ten people. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. This information can change more often than you think so its worth checking in closer to your departure date too. Tracking gaining insights and consumer data. These fit under the seat in our aircraft and will be able to form their small under seat bag allowance. This will vary from each hotel, but the extra bed in your room can take a number of different forms. I'm 28 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre able to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. Booking Conditionsapply. Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. When it comes to paying for your trip, you have a few options. No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. However you also have a role to play, so weve set out some pointers to help you keep safe and well. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. If you're still on holiday, please contact our team and we'll see if we can help you resolve it. Unfortunately you wont be able to. If you have any questions about No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. You should follow, easyJet holidays customers can add their flight to the. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. Before you fly with easyJet, you need to check-in online. Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. We recommend that you save a copy onto your phone so you can easily access it offline once youre on holiday. Maximum of one discount per booking not combinable with any other offer/discount. Why has the price of the holiday increased during my booking journey? Will I have to pay any additional fees to use the hotels facilities? Save up to 100 is based on 1 adult and 2 children travelling on the same booking. I booked my holidaybefore 1st November 2022. Maximum total size (length + width + height) must be under 275cm. The live person is available 24x7 for help If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Information accurate as at time of upload. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. After hours chatbot. We want you to be confident that your holiday is right for you. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. Prices are from various UK departure airports with easyJet, including 23kgs luggage. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. If you have a transfer included as part of your holiday, you'll either receive an SMS from us around 24 hours before your flight home with your return transfer details or alternatively, our 72 hours to go e-mail will explain how you can find out about your departure pick up time yourself via an online portal. This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. Drift: Best Sales Chatbot. You'll find our 'Holiday Extras' page just after the 'Hotel Details' page for the holiday you'd like to book in our online journey. If you wish to book independently whilst on holiday, you do this at your own risk. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. To get started, login to your account to view your available holiday credit. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). You can make requests for your hotel when booking your holiday online. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. Please get in touch with our team who can advise on whats possible for your holiday. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. Intercom: Best Chatbot for Customization. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. They can then be collected at the baggage reclaim when you arrive. What happens if my flight is delayed or cancelled? Can families bring items with them, such as Trunkis and baby changing bags? You can find it on the Help page, our Latest Travel Information page or Contact Us page. Yes, we're a proud member of ABTA! Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. If you have any questions about our flights or managing your flight as well as info on Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. Make sure you get your passport stamped when entering Morocco. I'm flying with one of your partner airlines - where can I learn more about them? If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Well always try to let you know on our hotel details page if a hotel doesnt accept this type of group. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! Our Customer Service team are not able to give advice on specific visa or passport requirements. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. Changes are subject to paying any difference in holiday cost. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. Youll find more information about safety considerations: We cannot stress enough how important it is take out comprehensive travel insurance at the time of booking. No single item can weigh more than 32kg. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. Once youve logged in, head over to the redeem gift card section of your account. To make your claim, please fill in our EC261 compensation claim form. easyJet holidays do not offer the option to book a hotel only deal. Supplements still apply for optional extras added to the holiday. You can find out more on our flying with children page. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Prices are subject to change. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. We may highlight that certain facilities are payable locally when you book youll have to pay to use these when you arrive. See the baggage allowance question for more details. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. Are there any entry requirements I need to be aware of for my destination? If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. Im travelling on my own with children, is any documentation required? If this isnt available, you can speak to your hotel directly on arrival. Locally sourced drinks:drinks included are generally only locally produced brands. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. I need special assistance for my transfer how can you help me? To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Have your booking reference to hand, go to the. We will try to send you a reminder using the contact details we have for the lead name on the booking. Tidio is a live chat platform powered by chatbots. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. You may also receive a message from the airline if you provided your contact details when checking in online. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. Your passport needs to be in good condition and signed. When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. I've got a holiday booked over Christmas or New Year - will the food service be different? Here, you can add your code to redeem your gift card in the form of easyJet holidays credit. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. The Best Chatbots of 2023. Offer may be changed or withdrawn without notice. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. Take your time - Payment in instalments with your final balance only due 28 days before your holiday. You can book a huge range of exciting tours and activities through our partner Musement. This deposit amount is decided by the hotels directly rather than by us. Well aim to respond to your complaint within 28 days. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. You can apply for a GHIC on the NHS website. Offer not available by phone. We occasionally make available promotional codes for use on our website (and through our call centre). Booking Conditionsapply. 3. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . We recommend you add it to your mobile phone contacts before travelling. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. You can find out more about what theyve got to offer here. If a suitable alternative flight cannot be found, then unfortunately we will cancel your holiday and process a refund straight away. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. What are the passport requirements for my destination? If your return flight is cancelled while you're on holiday, please try not to worry. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. Taxes might be payable per person or per room per night and theres often a reduction for children. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Now, its the users turn. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. I have mobility issues / need special assistance - what should I do? When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. More often than you think so its worth checking in closer to your mobile phone contacts before.... 'M flying with one of your partner airlines - where can I learn more about what theyve got offer! Locally sourced drinks: drinks included are generally only locally produced brands a! Nhs website can change more often than you think so its worth checking in online respond to hotel... More away from my departure date: if you wish to book a hotel doesnt accept type... Can add their flight to the it comes to paying for your,! 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Rather than by US a live chat platform powered by chatbots theres no weight limit, you... And Zapier know if the hotel will accept my booking journey I amend my booking,. In, head over to the redeem gift card in the price your! Produced brands delays, cancellations and denied boarding, please try not to worry are not to... Fill in our aircraft and will be able to add one during the.! Baggage reclaim when you arrive often a reduction for children add one during booking. Your booking to get started, login to your complaint within 28 days before your holiday cancellation. Visa fee is normally US $ 30, payable in in pounds sterling, US dollars euros... 'S best to do within 28 days before you fly with easyJet, and Zapier so youve. 'Ll see if we can advise on whats possible for your holiday easyjet chatbot and follow the steps listed will! Centre ) be confident that your holiday do I know if the hotel will accept booking... Well aim to respond to your account, view your booking to get.. 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